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TheRugs.com
Ordering Information
Payment
Options
We accept
TheRugs.com Card, American Express, Discover, MasterCard, Visa, Checks, Money Orders,
Cashier's Checks (in U.S. dollars and drawn on a U.S. bank), PayPal and
Google Checkout. TheRugs.com is proud to provide
financing for you. We
also accept purchase orders under certain terms.
All
TheRugs.com
products and services are priced in U.S. dollars.
You can place an
order with a credit card, by using our Web site. We also will be glad to
assist you to place the order
over the phone. Our systems are very secure, and all customer information is
kept private.
Click here to view our security and privacy policies.
To place an order
with a check, money order, or cashier's check (denominated in U.S. dollars
and drawn on a U.S. bank), please print your shopping cart and send it with
your payment to TheRugs.com. , attn: Orders, Two Neshaminy Interplex,
Suite 202, Trevose, PA 19053.
We
will happily
accept purchase orders from U.S. schools, and U.S. state or county
government agencies. Please read the following terms and conditions
carefully.
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The smallest
purchase order amount we accept is $100.
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All products bought
by purchase order must be shipped to a US destination.
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Payment terms are
net 30.
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We cannot accept
purchase order numbers over the phone, or purchase requisition forms.
We cannot accept
your purchase order unless you agree to these terms. Please call us at (800)
838-3048 with any questions.
Please contact
Customer Support if you have a preferred payment method that you would like
to be added to our payment options.
Charging
and Credit Card info
TheRugs.com does not
save or store any credit card numbers of its customers. Once a customer
completes online order, his/her credit card issuer authorizes
TheRugs.com to charge an appropriate amount of money to the customer’s
credit card. TheRugs.com will charge customer’s credit card whenever
the merchandise is shipped or 21 days after the order is processed
(whichever comes first). However, in some cases TheRugs.com may charge
your card in the time of the sale.
Please note: all payments sent through PayPal
or Google Checkout charged immediately upon ordering.
Sales Tax
Items shipped to
destinations in the Commonwealth of Pennsylvania are subject to a 6% sales
tax.
Coupons and Discounts
During the
checkout process you can enter any coupons and promotional codes that you
would like to use on that order.
To redeem a coupon
or promotional code, enter the appropriate code. Please note, many
promotional codes and coupons are limited to using only one per purchase.
Please visit our
Coupons page to review available promotions.
All Discounts, Coupons and Special Offers valid only at the time of
order placing. No coupons and price matching available after order is
placed.
Order Confirmation
You will receive
an "order confirmation" email within 24 business hours of placing your order. The
email confirmation will serve as your invoice.
If you do not
receive your order confirmation after 24 hours, please
click here to contact us. Be sure to include your email address and
details of the order. We will send a new confirmation to you.
Images
TheRugs.com strives to provide our customers with best possible
pictures of items that we sell and utilizes highest-resolution images.
However, some color variations between the picture that you see on your
monitor and the item that arrives to your house may occur.
Purchase Protection
Plan
The Purchase Protection Plan is underwritten by
Montage Furniture Services, which is fully and totally responsible
for execution of all provisions included in the plan. TheRugs.com
provides this plan for your convenience only and cannot be held responsible
for any event related to the execution and fulfillment of the obligations
contained in the plan.
Once Purchase Protection Plan is paid for and
your order is delivered to you, a certificate is issued in your name. It is
subsequently mailed to the same address that you requested for your
furniture to be delivered to. If the certificate is not received within 4
weeks of your purchase delivery date, please, notify TheRugs.com
and we will contact Montage Furniture Services to issue and mail a
replacement certificate. Once you receive the certificate, please, direct
all your inquiries to Montage Furniture Services.
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